Keyy Support

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June 5, 2020 at 3:26pm

June 5, 2020 at 3:26pm

June 5, 2020 at 3:30pm

Thanks for the heads up @mark . Sorry for the annoyance these may have caused. 😖

  • The Gif speed is a known issue that we're currently working to resolve. I don't have a timeline, but we are hoping by early next week.
  • I will investigate the server error on the videos and follow up and/or log an issue ticket with our engineers.

June 6, 2020 at 1:05pm

Please don’t apologise @luke I love what you’re doing with software. Keep going 💪


I haven't been able to reproduce the server error @mark ... I'm curious if you're still experiencing the issue?

(I'm wondering if it was an isolated short-term issue with AWS?)