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Keyy Support

Tutorials, ask questions, log bugs, and share ideas. ✨

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Getting started on Keyy


Welcome! 🀩
We're super excited to have you a part of our community education platform! We πŸ’–love πŸ’– having people who are passionate about learning, community, and growing better together. …

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Vidyard video embeding

hi guys,
i'm trying to embed a vidyard video using the video button but i only get a blank post ...

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✍️
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Bug on the Search

Z-index issue on the search results

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How to design an effective upgrade wall in Keyy.

Upgrade walls are displayed to students when they try to access private areas or content. Coaches can access editing the upgrade wall in the private communties or private channel settings. A compelling, well-designed upgrade wall is a great way to drive up-sell or cross-sell…

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Is the business model charging only coaches and organizations ?

or is there an option for people to subscribe to learn from people they look up?

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https://www.loom.com/share/3af4d971f0f24a9fb1f1ea56f700c751


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How to embed a video into Keyy πŸ“Ό

Embedding videos directly into Keyy is as simple as pie. πŸ₯§
β€’ Copy the video you'd like to embed.
β€’ Go to the Keyy post or conversation that you'd like to embed the video into. …

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Hide your community's member list from the public

Coaches have the option to show/hide their community's member list from the public. All communities are set to "hide" by default.
How to turn public member list on/off
1) Click into your community's settings …

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Private versus public communities

As a coach, you may want to keep certain content and conversations public and others private. We have a number of options in Keyy to setup your community just the way you want. This post will outline how private and public community work and considerations for each. Public…

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How to embed a Loom video in a Keyy post

Want to record Loom videos from your computer and repost them directly into a pubic or private post?
It's pretty simple! πŸ˜ƒ
1. In Loom, click "Share" -> "Embed" -> select "fixed sized" embed code. …

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How to pin a post to each channel in Keyy

Coaches have the ability to pin a post to the top of each individual channel in Keyy.
This feature will make it easier to:
β€’ Onboard new community members by creating introductory posts at the top of each channel. …

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